# 退款政策

對於合法的退款請求，我們的退款政策是允許的。 要獲得退貨資格，您必須在30天內與我們聯繫，詳細說明為什麼要退款。 FIBRA-NET會逐案審查所有退款要求.

當用戶通過電子郵件與我們聯繫以退款時，我們認為這是合法的退款請求


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